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Contact Centre Team Leader
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Job Description
We are looking for an experienced Contact Centre Team Leader to lead and develop a team of Contact Centre Sales and Service Consultants, driving strong sales performance, customer service and operational delivery.
This role is responsible for owning team results, coaching and developing consultants, maintaining service levels and ensuring that the team operates within the required risk, compliance and customer experience standards.
Key Responsibilities
Lead and develop the team Lead, motivate a…
Required Skills
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