1. Introduction
Welcome to ResumeKart ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and contact information (email address, phone number)
- Resume content (work experience, education, skills)
- Account credentials (username, password)
- Payment information (processed securely through third-party providers)
- Job application data (applications submitted, cover letters, job preferences)
Automatically Collected Information
When you access our services, we automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your resume creation and optimization requests
- Send you important updates and notifications
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Extract skills and qualifications from your resume to improve job matching and career recommendations
- Process resume data using AI to provide ATS scoring, skill analysis, and personalized career insights
- Make your profile visible to recruiters and employers when you opt in to recruiter matching
- Improve our AI models and matching algorithms using aggregated, de-identified career data
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our services (e.g., hosting, payment processing, AI services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Recruiters and Employers: When you apply to jobs or opt in to recruiter matching, your resume data (skills, experience, education) may be shared with employers and recruiters to facilitate hiring
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement industry-standard security measures to protect your information:
- AES-256 encryption for data at rest
- TLS/SSL encryption for data in transit
- Regular security audits and updates
- Access controls and authentication
- Secure data centers with physical security
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your data
To exercise these rights, contact us at privacy@resumekart.com
7. AI Processing and Resume Data
When you upload a resume or apply to jobs on our platform, we use artificial intelligence to:
- Parse and structure your resume content (skills, experience, education, certifications)
- Extract skill tags to enable job matching and recruiter candidate search
- Calculate ATS compatibility scores against job descriptions
- Generate candidate summaries for recruiter review
- Improve our AI models using aggregated, de-identified data patterns
Important: Your individual resume data is never sold to third parties. AI model improvements use only aggregated, anonymized patterns. You can request deletion of all your data at any time by contacting privacy@resumekart.com.
Recruiter Visibility: When you apply to jobs as a guest or opt in to recruiter matching, your extracted skills, experience level, and education may be visible to recruiters searching for candidates. Your full resume text is only shared with specific employers you apply to.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect functionality.
9. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time.
10. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
This Privacy Policy is compliant with GDPR (EU), CCPA (California), DPDP Act 2023 (India), and other applicable data protection regulations.
