Technical Program Manager

Job Location: Bangalore (with PAN India travel requirements). Mandatory Skills: Tamil speaking. Training: Initially for 2 - 3 weeks the training will be in Mumbai office. Key Responsibilities: - Lead and oversee technical integration and transformation projects for enterprise customers. - Collaborate with cross-functional teams to ensure seamless delivery of technical solutions. - Understand customer use cases to design solutions leveraging product suite. - Provide technical guidance and solution configurations tailored to customer requirements. - Own and manage the end-to-end product integration lifecycle, from requirement gathering to go-live. - Act as the single point of contact for product-related queries and escalations during integrations. - Collaborate with internal teams (product, engineering, sales) and external stakeholders to meet critical deadlines. - Build strong relationships with enterprise clients, ensuring alignment on project goals and timelines. - Serve as the go-to product specialist. - Provide in-depth technical insights on how solutions can be configured to meet complex enterprise needs. - Facilitate and oversee all aspects of testing, including User Acceptance Testing (UAT), to ensure successful deployments. - Proactively identify risks and troubleshoot issues during the integration process. Ideal Profile: - Have 6+ years of experience in Project/Program Management with a focus on technical integrations or transformations. - Have a proven track record of leading projects for enterprise clients, especially in the SaaS, APIs, or SDK domains. - Are hands-on with Cloud, REST APIs, JSON, XML, and integration workflows. - Have a strong understanding of software development lifecycles, system design, and architecture principles. - Possess exceptional communication and stakeholder management skills, with the ability to navigate complex conversations. - Have strong problem-solving and analytical abilities to address unique customer challenges. - Demonstrate a proactive, customer-focused mindset with an emphasis on delivering value. - Are adept at mentoring and guiding junior team members. - Have strong collaboration skills to foster teamwork and achieve project goals.