Program Manager

Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management.

We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model.

Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview: We are seeking a seasoned Program Manager to lead multi-project IT programs from strategy through delivery.

This role involves governing a portfolio of interrelated projects using waterfall and hybrid approaches, directing Project Managers, architects, engineers, and contractors toward a shared result, and giving executives a clear view of program performance.

You will partner with Sales and Pre-sales to define program-level reporting and be pivotal in maintaining executive-level client relationships and high standards of program delivery.

Responsibilities

Own the full program lifecycle, from initiation and business case through benefits realization and closure, ensuring adherence to timelines, budgets, and scope across all workstreams.

Develop integrated program plans and roadmaps that define workstreams, milestones, dependencies, resource allocations, and budget controls. Deliver programs using waterfall and hybrid approaches, selecting the method that best fits each engagement and client.

Lead the successful delivery of a broad range of IT projects and programs, coordinating Project Managers, technical architects, engineers, and client stakeholders to ensure