Traffic & Marketing Coordinator

The Traffic & Marketing Coordinator keeps work moving at Bish. Their primary job is traffic: making sure every project is complete before it reaches the Design team and production, planning the time it needs, and tracking it through to handoff so Account Managers and clients never get surprised.

Their second job is marketing administration: running the day-to-day publishing, email, website, asset library, and trade show logistics that keep Bish’s own marketing on schedule.

Both halves call for the same strengths: organization, follow-through, clear communication, and the judgment to spot a problem before it becomes one. This is not a design role. It exists so designers spend their time designing. TRAFFIC COORDINATION (primary — approx. 60%)

• Own the handoff between Account Management and Design: review every new project request against a standard brief and checklist — scope, specs, dimensions, quantities, materials, copy, brand assets, approvals, and due dates — before it enters the design queue.

• Return incomplete requests to the Account Manager with a clear list of what is missing. A project does not move into design or production until its brief is complete.

• With the Design lead, estimate and allocate the hours each project needs; build and maintain the team schedule so capacity, conflicts, and rush requests are visible to everyone.

• Track every active project from brief through production handoff — status, next step, owner, and due date — and update Account Managers before they have to ask, especially when something is at risk.

• Confirm files, proofs, and client approvals are final before work is released to production.

• Run a short weekly work-in-progress review with Design and Account Management, and publish a schedule everyone can see.

• Manage rush requests through a defined process: assess the impact on committed work and escalate trade-offs to the COO rather than quietly reshuffling the schedule.

• Keep project records — briefs, vers