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Senior Solutions Engineer
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Job Description
ABOUT US WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience.
Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps.
We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021.
A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last. Learn more about us at www. webengage.
com JOB DESCRIPTION WebEngage prides itself on delivering efficient, effective solutions across a wide range of industries. The key to our success largely depends on our Solutions Engineering team's stellar ability.
Weʼre currently searching for an experienced Solutions Engineer to join our ranks and continue our tradition of success. The role of a Solutions Engineer is to interface with customers and identify their needs.
You will need to work with various departments such as engineering/development, support, success and onboarding to work together in order to help achieve the business requirements of our customers through custom implementations to balance various aspects of the project, from safety to design.
Additionally, a Solutions Engineer researches advanced technology regarding best practices in the field and seeks to find cost-effective solutions. The main objective of this role is to architect solutions to achieve the custom business requirements of our customers. You also can be in the code and
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