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SFMC Solution Architect, Marketing Cloud Engagement
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Job Description
Job Title: SFMC Solution Architect, Marketing Cloud Engagement Intro: We’ve been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Summit status, Marketing Cloud Full Stack Partner.
We are a cross-cloud shop with an emphasis on Agentforce, Data Cloud, Loyalty Cloud Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud. We accomplish incredible digital transformation for our customers with incredible people.
We’ve always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers.
About the Role
The SFMC Solution Architect, Marketing Cloud Engagement, partners with clients to successfully deploy and adopt Salesforce solutions that support their business goals.
This role works closely with clients and internal project teams to configure solutions, gather requirements, perform testing, deliver training, and support go-live activities.
This position is ideal for a Salesforce professional who enjoys problem-solving, working directly with customers, and learning new technologies in a fast-paced consulting environment. Duties & Responsibilities: Client Delivery Participate in Salesforce implementation projects of varying size and complexity.
Support the gathering and documentation of business requirements through discovery sessions and client meetings. Configure Salesforce solutions based on documented business requirements and best practices. Assist with data migration, validation, and system testing activities.
Execute and document functional testing and support user acceptance testing (UAT). Create and maintain project documentation, training materials, and user guides. Deliver client demonstrations and end-user training sessions. Assist clients during application launch and go-live activities.
Provide post-implementation support and issue resolution prior to transition to ongoing support tea
Required Skills
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