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Salesforce Marketing Cloud Consultant
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Job Description
About the role Engagement focus: Build omni-channel infrastructure, journey automation, and preference management for clients on Salesforce Marketing Cloud Engagement and Marketing Cloud Next. M&S Consulting is looking for a hands-on Salesforce Marketing Cloud consultant to join our delivery team on a contract basis.
You will configure compliant email and SMS channels, connect lead sources, build preference centers that stay in sync with Salesforce core, and stand up real-time, data-driven journeys.
You'll also help clients adopt Marketing Cloud Next, using Data Cloud (Data 360) and Agentforce to deliver AI-driven segmentation, personalization, and campaign automation. Privacy and consent compliance is part of every build.
Workstream Key Tasks Channels & consent Configure email and MobileConnect SMS (short and long codes), build compliant opt-in and opt-out workflows, and set up lead ingestion from events, webinars, and web forms.
Preference centers Build custom subscription and preference centers on CloudPages, including multi-business-unit designs, that sync opt-ins and opt-outs with Salesforce core.
Journey automation Configure multi-step journeys in Journey Builder using Einstein features and real-time triggers through Marketing Cloud Connect.
Marketing Cloud Next Implement Marketing Cloud Next on Data Cloud (Data 360), configuring unified profiles, AI-driven segmentation, and Agentforce capabilities for campaign creation and personalization.
Data & audiences Manage audience schemas, suppression Data Extensions, and cross-channel data and attribution flows between source systems, Salesforce, and Marketing Cloud.
What you'll Do What you bring Required Hands-on Salesforce Marketing Cloud Engagement implementation experience, including Journey Builder, Email Studio, and Contact Builder MobileConnect setup, including short and long code configuration and keyword and opt-in/opt-out management Custom CloudPages development (AMPscript and/or SSJS) for preference and su
Required Skills
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