Technical Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce 's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce .

Job Description

Work as a Technical Architect on Salesforce Marketing Cloud projects, delivering end-to-end solutions that meet client requirements. Lead discovery sessions and design workshops to capture client needs and translate them into technical designs.

Implement solutions across Salesforce Marketing Cloud, including Journey Builder, Email Studio, Mobile Studio, Marketing CLoud Advanced, Marketing Cloud Personalization/ Salesforce Personalization, Data Cloud and Intelligence Integrate Salesforce Marketing Cloud with external systems and platforms using APIs, custom scripts (e.

g. , AMPscript, SSJS), and tools like MuleSoft or custom ETL solutions. Client Engagement: Partner with stakeholders to ensure the delivery of high-quality technical solutions aligned with client expectations.

Communicate complex technical concepts in a clear and concise manner to both technical and non-technical audiences. Build trusted relationships with clients, ensuring satisfaction and identifying opportunities for further engagement.

Technical Expertise: Experience with Salesforce Marketing Cloud, including implementation, configuration, and custom development. Strong knowledg