IT Infrastructure Manager

This position leads and manages IT infrastructure operations across different sites, ensuring stable, secure and reliable infrastructure services that support manufacturing and business operations.

As the IT Infrastructure Manager, you will be responsible for service continuity, site infrastructure projects, enforcement of Corporate IT standards, cybersecurity and compliance, and vendor and stakeholder management, within approved policies, budgets and governance guidelines.

You will also lead the infrastructure team and make operational decisions that have a significant impact on site performance.

Key Responsibilities

Manage and oversee IT infrastructure operations across different sites, including network, server, data centre, endpoint and communication systems, to ensure stable and reliable services for manufacturing operations and timely incident resolution (target system uptime of 99. 85% or higher).

Lead site implementation of infrastructure projects driven by Corporate IT, such as network refresh, server migration, endpoint control, patch management, disaster recovery readiness and cybersecurity initiatives, delivering them on schedule with minimal disruption to production.

Support and enforce cybersecurity controls, infrastructure hardening, patch compliance, endpoint protection, access control, audit readiness, ISO 27001 requirements and IT governance processes across different sites.

Coordinate with vendors, service providers, auditors, production teams and Corporate IT on infrastructure support, maintenance, contract renewals, incident escalation and project execution, and manage vendor SLA performance.

Act as the key point of communication during critical incidents and major projects, explaining technical risks, business impact and required actions to site management, production users, Corporate IT and vendors, and aligning priorities without compromising production continuity or compliance.

Lead the infrastructure team: assign priorities, monitor performa