Warehouse Operations Lead

Position Summary This position is responsible for leading a team in the provision of logistics operational management. Responsibilities Primary Responsibilities • Assist the Operations Manager in running and overseeing the smooth running of day-to-day operations. • Lead the team to achieve the department's KPI goals. • Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements • To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse. • Ensure timely processing of all inbound and outbound activities. • Ensures the highest degree of efficiency is maintained at all times. • Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse. • Provide on-the-job training to warehouse staff. • Perform inventory reconciliation on stock discrepancy. • Update WMS on stocks return and follow-up system updates of closeout items. • Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports. • Highlight to Operations Manager for any irregularity in the warehouse. • Ensure warehouse operations safety and security. • Assist the Operations Manager in implementation of work improvement projects. • Communicates with customer on operations and service issues • Other duties as assigned by Operations Manager. Qualifications Summary Experience: This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in lead position. Education: O’ levels or Diploma in Logistics, Engineering or Business Administration. Skills: • Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters. • Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports • Good understanding Customer requirements for each account • Proficient in MS Word, Excel, Powerpoint, Outlook etc • Good leadership skills • Able to use systematic approach in decision-making • Exhibit good judgment and understanding of issues Working hours: Mon to Fri: 8:30am to 6pm