Customer Service Executive (Supply Chain)

Key Responsibilities: • Responsible for the supply chain process of procurement , inventory control, logistics shipping and distribution • Manage planning and forecasting activities • Plan, manage and coordinate all activities related to the procurement of necessary materials/stock with suppliers and the sales team • Responsible for processing and management of purchase Orders to manufacturers / suppliers, follow-up on shipments schedules and inventories control. • Being the point of contact for customers in all purchase orders and deliveries/shipments concerns • Responsible for processing and management of customers’ orders with timely deliveries and shipments arrangement to be made in the most optimum manner • Perform logistics arrangements for deliveries (import/export/local) and work with transporters/forwarders/ warehouses to resolve any issues related to the shipment/delivery • Review and prepare all shipping documents • Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, liaise forwarders on custom documents, etc. • Liaise with customers on deliveries/ shipments dates and any special requirements pertaining to customers’ orders fulfilment • Handle L/C checking and amendments to customers and L/C negotiation with bankers including confirmation etc. • Maintain high accuracy of SAP system information and ensure all procedures are followed correctly • Undertake task/project assigned to achieve Organisational objectives. Requirements: • Min Diploma in Supply Chain / Logistics or equivalent • 1-2 Years experience in similar role • Prior experience working in Manufacturing sector will be advantages • Able to manage multiple priorities and to handle challenging work demands and tight schedules • Able to make timely decisions in a high pressure environment • Meticulous and keen eye for details Working hours: Mon to Fri, 8:30am to 5:30pm