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Job Description
Job Overview We are looking for a practical and reliable IT Administratorto manage the company’s day-to-day IT needs and ensure that our office systems,computers, accounts, and basic IT infrastructure are running smoothly andsecurely.
The role will primarily focus on IT support, user and devicemanagement, basic system administration, and IT security. The successfulcandidate should be comfortable troubleshooting common IT issues, setting upcomputers and user accounts, managing access and software, and maintaining goodIT security practices.
This is a hands-on role suited for someone who can workindependently, is organised, and is able to coordinate with external IT vendorswhen more complex technical issues arise.
Key Responsibilities
IT Support & Administration Provide day-to-day IT support to employees for computers, laptops, printers, software, email, Wi-Fi, and other office IT equipment. Set up and configure computers, laptops, monitors, printers, and other IT equipment for new and existing employees.
Manage employee user accounts, passwords, access rights, and permissions. Assist with onboarding and offboarding of employees by setting up or disabling accounts and collecting company IT equipment. Maintain an updated inventory of company computers, laptops, software, and other IT equipment.
Troubleshoot common hardware, software, network, and connectivity issues. Install and maintain approved software and applications. IT Security Ensure computers and company devices have appropriate antivirus, security updates, and basic protection in place.
Perform regular software and operating system updates and security patches. Manage basic access controls to ensure employees only have access to the systems and information required for their work. Monitor and maintain basic security settings for company computers, email, Wi-Fi, and other IT systems.
Educate employees on basic IT security practices, including password security, phishing emails, suspicious links, and safe handli
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