ServiceNow Architect

Job Title : ServiceNow Architect. Location : Chennai, Mumbai, Pune, Bangalore, Hyderabad. Experience : 12 - 17 years. Skill Set : ServiceNow App engine, Flow Designer, Integration Hub, Service Portal, ServiceNow IDE/Studio. Key Responsibilities : - Design, develop, and customize applications and workflows on the ServiceNow platform. - Build and maintain business rules, client scripts, UI policies, UI actions, ACLs, and workflows/flow designer flows. - Develop and integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and Integration Hub. - Translate business requirements into technical designs and scalable solutions on the platform. - Troubleshoot and resolve technical issues, performance bottlenecks, and defects. - Collaborate with business analysts, admins, and stakeholders to gather requirements and propose solutions. - Work independently with minimal guidance, taking ownership of assigned modules/projects end-to-end. Required Skills & Experience : - 6+ years of overall IT development experience, with at least 1-2 years / 1-2 full-cycle projects specifically on the ServiceNow platform (custom application development). Strong hands-on experience with : - Glide APIs, Server-side & Client-side scripting (JavaScript). - Flow Designer / Workflow Editor. - Service Portal / Now Experience UI Builder. - App Engine Studio (for custom app development). - Integration Hub, REST/SOAP Web Services, MID Server. - ACLs, Business Rules, Script Includes, UI Policies, UI Actions. - Experience in at least one ServiceNow custom Application implementation. - Understanding of ServiceNow data model, tables, and CMDB (preferred). - Familiarity with Agile/Scrum delivery methodology. - Ability to work independently, manage priorities, and deliver without close supervision. - Strong problem-solving and communication skills.