Head - Human Resources - Global Capability Center

Head of HR - Global Capability Center - India Location: Gurgaon, India Experience: 15+ years Function: Human Resources How You Add Value: - Lead the HR function for the Gurgaon shared services-captive organisation. - Partner with senior business leaders on workforce planning, organisation structure and people priorities. - Oversee end-to-end HR operations, including employee lifecycle, HR policies, payroll coordination, benefits and compliance. - Lead talent acquisition and workforce planning in partnership with the recruitment team. - Drive performance management, talent reviews, succession planning and career development. - Develop and implement employee engagement and retention initiatives. - Manage employee relations and provide guidance on complex people matters. - Ensure HR policies and practices are aligned with local regulations and global standards. - Partner with business leaders on organisational change, restructuring and other people-related initiatives. - Lead and develop the HR team, ensuring clear responsibilities and effective delivery. - Monitor HR metrics and provide regular insights to senior leadership. - Work with global teams to implement global programmes and ensure local requirements are addressed. - Support the growth and scaling of the India operations. Candidate Profile: - 15+ years of HR experience, with significant experience in a global capability center, shared-services organization, or complex multinational company. - Experience leading the HR function for a sizeable business or organisation. - Strong experience across HR operations, employee relations, talent management, performance management and workforce planning. - Experience partnering with senior leadership and managing multiple stakeholders. - Strong understanding of Indian employment practices and HR compliance. - Experience in building and managing HR teams. - Good commercial and business understanding, with the ability to connect people priorities with business requirements. - Strong communication and stakeholder management skills. - Experience working with global or regional HR teams is preferred. Key Attributes: - Hands-on and business-focused HR leader. - Strong stakeholder management. - Comfortable working in a fast-paced, changing environment. - Able to manage both strategic priorities and day-to-day HR matters. - Strong people leadership and execution skills.