Zepto - Senior Director - Motherhub Operations

Senior Director - Motherhub Operations (7-15 yrs) Location: Mumbai, Maharashtra, India Responsibilities: 1. Dry Handling & Processing: - Oversee receipt, processing, packaging, and storage of dry products in compliance with food safety regulations. - Monitor and maintain processing and storage equipment to ensure quality and safety. 2. Quality Control & Compliance: - Enforce QC protocols, HACCP, and FDA standards through regular audits, shelf-life testing, and safety checks. - Maintain facility compliance with local and international food safety standards. 3. Warehouse & Inventory Management: - Manage stock levels, temperature controls, and FIFO rotation to prevent shortages or overstocking. - Coordinate with procurement and logistics for timely inventory replenishment. 4. Team Leadership: - Lead, train, and support production, warehouse, and QA teams on safety, hygiene, and best practices. - Foster a culture of continuous improvement and accountability. 5. Supply Chain & Distribution: - Partner with logistics to optimize delivery routes, reduce transport costs, and meet schedules. - Manage supplier and vendor relationships to guarantee steady raw material supply. 6. Health, Safety & Hygiene: - Enforce strict sanitation, hygiene, and equipment cleaning schedules. - Maintain emergency protocols for contamination, equipment failure, or supply chain delays. 7. Budget & Cost Control: - Manage operational budgets, minimize waste, and identify cost-saving opportunities. - Track and report key metrics (production volumes, waste, profitability). 8. Order Fulfillment & Customer Relations: - Ensure accurate, timely order fulfillment and resolve quality or delivery issues. - Maintain strong relationships with key accounts to meet demand and quality standards. Qualifications & Experience: Education: - Degree in Food Science, Supply Chain Management, Business Administration, or a related field. - Certifications in food safety or dairy processing (e.g., HACCP, ISO 22000) are preferred. Experience: - Minimum of 3 years in motherhub operations, logistics, or supply chain management, with at least 2.5 years in leadership roles within a Dry or dairy processing facility. - Experience in managing inventory, quality control processes, and team supervision in a food production or dairy environment. Skills: - Strong leadership and team management skills, with the ability to motivate and lead diverse teams. - Excellent organizational, problem-solving, and communication skills. Ability to manage budgets, track operational performance, and ensure cost-effective operations. - In-depth knowledge of food safety regulations and quality control practices specific to dairy products.