HR Business Partner - IT Services

Strategic HR Partnership - Partner with senior business leaders to develop and execute HR strategies that support business goals. - Analyze HR metrics (turnover, engagement, productivity, promotion & mobility) to guide decision-making - Lead several change management initiatives such as organizational redesign, capability build and culture tenants - Be a coach and guide to the employees and managers to help build a culture of respect and mentorship aligned with leadership principles Talent Strategy, Reviews & Retention - Drive top talent identification, engagement, and retention strategies, with focused interventions for high performers, niche skill holders, and business critical roles - Lead and actively participate in talent reviews, calibration discussions, and succession planning forums in partnership with business leadership - Demonstrate strong understanding of skill taxonomy, role architectures, and career frameworks within IT/consulting organizations to enable effective workforce and capability planning - Lead talent processes such as: onboarding, goal setting, performance and potential management, feedback mechanisms and career development - Drive succession planning and leadership pipeline development Employee Relations & Culture - Serve as a trusted advisor on employee relations, conflict resolution, and policy interpretation - Champion DEI initiatives and foster an inclusive workplace - Conduct stay/exit interviews and implement retention strategies - Optimize HR processes to enhance efficiency and employee experience Talent Engagement, Management & Development - Own and drive end to end talent processes including onboarding, goal setting, performance and potential management, continuous feedback, career development, and internal mobility - Partner with leaders to build robust leadership pipelines and succession plans for current and future business needs - Enable differentiated people strategies for critical skill segments and leadership roles in a dynamic IT services environment Compliance & Risk Management - Ensure adherence to labor laws and company policies - Manage sensitive employee issues with discretion and legal compliance Qualifications & Skills Required: - 8 years of solid HR experience including at least 3+ years of experience in lead HRBP role with independent charge of a large business unit - Minimum employee span handled in the past 1000+ - At least 3+ years in IT services or consulting services companies - BTech + Master's/MBA in Human Resources ( Mandatory ) Preferred: - HR certification (SHRM-CP/SCP, PHR/SPHR)- Preferred - Experience with HRIS, HR Analytics, employment law - Industry-specific knowledge [e.g., tech, analytics]