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Senior Network Performance Analyst – AI Transformation, Network Strategy and Performance
Amazon•Seattle, King County
Full-timeSenior
$115k - $160k
per year
👁️ 0 views•📝 0 applications•Posted 9/18/2026•Expires 10/18/2026
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Job Description
As Senior Network Performance Analyst – AI Transformation, you will own end-to-end network planning for Amazon's Customer Service network, including outsourced (Global Outsourcing) sites.
You will work at the intersection of data, strategy, and operations — translating complex demand signals into accurate staffing plans that protect customer experience while delivering cost efficiency. You will operate independently, managing ambiguity with rigor and judgment. You will partner closely with CS O…
Required Skills
Customer Service
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