AWS Boost Technical Writer

Job Title: AWS Boost Technical Writer Job Location: Seattle, WA (Onsite) Duration: 12+ Months Contract with Possible extension Description below KEY JOB RESPONSIBILITIES Plan, write, edit, and maintain user-facing documentation for AWS Boost, including task based user guides, onboarding materials, FAQs, and release notes.

Produce developer-facing technical content such as API references, process authoring/developer guides, and content-management (form/flow/variable set) documentation.

Work directly with engineers, PMs, and UX to understand features, then translate complex data center workflows into clear, concise, step-by-step instructions. Develop and enforce documentation standards, style guidelines, templates, and information architecture that scale across regions and audiences.

Validate documentation for technical accuracy by testing procedures and reviewing against the product. Manage documentation as part of the release cycle, keeping content current as features launch across regions.

Gather and act on feedback from technicians, managers, and service owners to continuously improve content quality and findability. Work with localization team to structure content appropriately for a global, multi-region operator audience.

BASIC QUALIFICATIONS 3+ years of experience as a technical writer producing software or technical product documentation. Bachelor's degree in Technical Communication, English, Computer Science, a related field, or equivalent practical experience.

Demonstrated ability to write clear, concise, task-based documentation for both technical and non-technical audiences. Experience authoring in structured documentation tools and formats (e. g. , Markdown, HTML, wikis, docs-as-code, or a component content management system).

Experience partnering with software engineers and product managers to gather and verify technical information. Strong portfolio or writing samples demonstrating end-user guides and/or API/developer documentation.

PREFERRED QUALIFICATIONS Experience documenting enterprise or operational software, workflow/process-automation tools, or hardware/infrastructure operations. Familiarity with data center operations, hardware lifecycle, inventory management, or field operations tooling.

Experience with docs-as-code workflows, version control (Git), and integrating documentation into CI/CD or release pipelines. Experience creating API reference documentation from specifications (e. g. , OpenAPI/Smithy) and developer guides.

Experience building information architecture and content standards for a growing product from the ground up. Familiarity with localization/globalization and writing for a multi-region, ESL-inclusive audience. Experience with UX writing, in-product help/microcopy, or instructional design.

Ability to create diagrams, screenshots, and visual aids to support written content.

Required Individual Skills Core Technical-Writing Skills Technical writing and editing Clear, concise, task-based writing User-guide development Onboarding-content creation FAQ development Release-note writing API-reference documentation Developer-guide creation Process and workflow documentation Writing for technical and nontechnical audiences Simplifying complex technical concepts Step-by-step procedure development Documentation Management Documentation planning and maintenance Structured authoring Information architecture Content reuse and modular writing Documentation standards development Style-guide and template creation Content lifecycle and version management Release-cycle documentation Content findability and usability improvement Documentation quality assurance Tools and Technical Knowledge Markdown HTML Wikis Docs-as-code workflows Component content management systems Git and version control CI/CD and release-pipeline integration OpenAPI or Smithy specifications API and software-product fundamentals Validation and Research Technical information gathering Subject-matter expert interviewing Procedure testing Documentation accuracy validation Product and feature analysis User-feedback analysis Continuous content improvement Collaboration Skills Cross-functional collaboration Working with software engineers Working with product managers Working with UX designers Stakeholder management Requirements gathering Technical review coordination