Warehouse & Logistic Manager

Position: Warehouse and Logistics Manager Reports To: Commercial Manager - Operations Area: Warehouse Number of Reportees: 1 Overall Responsibility: To provide efficient administrative and operational support to the warehouse and logistics functions. This role supports the daily coordination of order processing, invoicing, inventory updates, and logistics documentation, ensuring a smooth workflow that assists internal teams and external customers. The Operations Administrator reports directly to the Warehouse & Logistics Manager and plays a key role in executing the team's administrative processes. 1. Logistics • Manage primary distribution orders from co-packers, including order tracking, delivery scheduling, transport bookings, purchase orders and invoices, product date requirements, and transport documentation. • Coordinate with warehouse and transport teams to ensure timely dispatch and collection of orders. • Manage customer orders to ensure deliveries are completed on time and in full (OTIF). • Monitor and update order statuses, providing timely feedback to internal teams and customers. • Manage the full logistics network, including outsourced and company-managed transport, while ensuring competitive rates across all routes. • Engage with customers and distribution centres to improve order efficiency and identify opportunities to reduce cost-to-serve. • Manage relationships with key suppliers, logistics service providers and customer distribution centre contacts. • Coordinate the transportation of raw materials to contract packers and warehouses. • Ensure tracking information and relevant logistics updates are communicated to stakeholders. • Oversee the day-to-day management of the operational inbox and ensure queries and requests are addressed promptly. 2. Warehouse • Manage the full function of the warehouses (own and outsourced SG) • Ensure sufficient stock to fulfil orders in the right warehouse while staying within the stock days target • Overall accountability for the CHEP account • Get warehouse stock counts from all regions, check invoices and reconcile stock balances. • Manage warehouse efficiency, process and ensure implimentation of safety protocols. • Setup and Implimentation of all warehouse and logistical SOP's. • Ensure damages/stock loss are minimised and protocols in place to mitigate 3. Invoicing and Administrative Support • Prepare and process shipping and operational invoices. • Assist Finance with billing accuracy and documentation submission. • Maintain accurate records of deliveries, shipments, returns, PODs, and GRVs. • Ensure movements are captured on ERP to ensure stock and invoicing flow remains seamless • Review transport invoices before handing over for processing. 4. Exports • Control al 6. Reporting l exports from SA - Commercial Invoices, Packing List, BOL/AWB, COI all relvent transport documentation • Ensure exports leave in a timely manner 5. Certification • Ensure all orgainc movement is tracked and captured on Mass Balance. • Ensure Mass balance is up to date. • Sufficient paper trail of all organic products are saved in a timely manner. 6. Reporting • Report on SOH weekly to team, alert any stock out issues and manage blocked stock. • Monthly stock on hand reports (SA) + Ageing Weekly Case Fill Reports Compile monthly warehousing and distribution files for management presentation. • Management stock movement sheet #J-18808-Ljbffr