Ekfrazo Technologies - Technical Project Manager - SaaS Platform

: We are seeking a Technical Project Manager to lead and deliver complex projects spanning web, full-stack, cloud-native, and SaaS-based platforms (Salesforce, Oracle ATG, Oracle Cloud). You will manage end-to-end project execution, working closely with technical architects, engineers, and business stakeholders. Total Experience : 8 - 12 years Key Responsibilities : Project Planning & Execution : - Own end-to-end project delivery for web, cloud-native, and SaaS-based applications (Salesforce, Oracle ATG, Oracle ERP/Cloud), from initiation to closure. - Define and manage project scope, milestones, deliverables, resource plans, and success metrics (KPIs/OKRs). - Develop and maintain realistic project schedules using tools like MS Project, Jira, or Smartsheet. - Estimate project costs (labor, infrastructure, SaaS subscriptions, third-party integrations) and manage project budgeting & forecasting. - Track actual vs. planned budget, identify variances, and implement corrective actions. - Proactively monitor project health using dashboards, burn-down charts, velocity tracking, and earned value management (EVM). - Establish clear governance frameworks for status reporting, change control, and escalation management. - Identify, assess, and maintain a live risk register - technical risks, integration risks, SaaS vendor risks, resource risks - with mitigation plans. - Drive proactive issue tracking and resolution, ensuring blockers are removed before they impact timelines. - Manage change requests (scope, schedule, cost) through formal change control processes. - Conduct phase-gate reviews, milestone sign-offs, and Go/No-Go decisions. - Facilitate lessons learned and post-implementation retrospectives to drive continuous improvement. - Manage customer expectations through regular status updates, steering committee meetings, and transparent communication. - Build and maintain strong customer relationships, acting as a trusted delivery partner. - Ensure contractual compliance and adherence to SLAs (Service Level Agreements) where applicable. - Manage trade-offs between schedule, quality, scope, and budget in collaboration with technical architects and product owners. - Effective people manager who motivates and drives teams to achieve success. Agile & Hybrid Process Management : - Facilitate agile (Scrum/Kanban) and hybrid (agile + waterfall for SaaS) ceremonies. - Use tools like Jira, Azure DevOps, Asana, or Salesforce DX / Oracle Developer Cloud. - Drive continuous improvement in delivery processes across blended teams.