Job Description
About the Role:
We are looking for a high-energy, execution-focused Offline & Hyper-Local Marketing Manager to own ground-level brand visibility, dark store catchment activations, and Out-of-Home (OOH) media strategies across the footprint.
In Quick Commerce, offline marketing is not about generic brand awareness - it is surgical, radius-restricted demand generation. You will be responsible for turning physical geography into digital app downloads and first-time orders within a 2 to 3 km delivery radius of every dark store, driving hyper-local acquisition and brand recall through BTL (Below-The-Line) activations, RWA/society tie-ups, tech park sampling, store-front branding, and localized OOH campaigns.
Key Responsibilities:
1. Catchment-Level BTL & Experiential Activations:
- Plan and execute hyper-local BTL campaigns (society activation stalls, RWA weekend pop-ups, college festivals, and tech park sampling drives) mapped strictly to dark store delivery radiuses.
- Design high-converting sampling and QR-code engagement loops to drive immediate app installs and high-intent first-order conversions.
- Establish partnerships with RWAs, apartment associations, and commercial hubs for gated community visibility, lift-branding, and exclusive neighborhood onboarding offers.
2. Micro-Targeted OOH & Ambient Branding:
- Scout, negotiate, and execute high-impact local OOH placements (billboards, bus shelters, metro station branding, directional pole kiosks, and auto-rickshaw wrapping) within target dark store catchments.
- Execute fleet and dark-store ambient branding - ensuring rider bags, delivery vehicles, dark store exteriors, and store packaging double as high-visibility mobile billboards.
- Tailor creative messaging and localized vernacular hooks for specific micro-markets to maximize contextual relevance and brand recall.
3. Dark Store Launch Readiness & Capacity Alignment:
- Partner directly with Store Operations and Expansion teams to lead offline marketing blitzes for new dark store launches, building instant store density from Day 1.
- Work closely with dark store managers to ensure marketing activation velocity matches store picker/rider operational capacity to protect the 10-to-20-minute delivery promise.
4. ROI Tracking, Attribution & Performance Analytics:
- Track and optimize offline acquisition metrics: Cost Per Install (CPI), Cost Per Transacting User (CPTU), First-Order Conversion %, and 30-Day Cohort Retention from offline channels.
- Implement offline-to-online attribution mechanisms (custom localized QR codes, location-tagged promo codes, and automated CRM triggers following offline scans/sampling).
- Manage agency vendors, printing suppliers, fabricated setup vendors, and OOH media owners to ensure cost efficiency and tight SLA compliance.
Requirements & Candidate Profile:
- Experience: 5 - 7 years of total experience in offline marketing, BTL activations, field marketing, or hyper-local growth, with at least 2+ years explicitly inside a pure-play Quick Commerce platform or hyper-local delivery network.
- Hyper-Local Execution DNA: Proven track record of running ground-level campaigns tied directly to micro-fulfillment/dark store radii rather than broad city-wide branding.
- Vendor & Agency Network: Strong operational network across OOH media owners, RWA activation agencies, BTL event operators, and printing/fabrication partners across major Indian metros.
- Analytical Approach: Ability to evaluate offline spend through a digital performance lens (attributing CAC, first-order velocity, and cohort retention back to specific offline touchpoints).
- Education: Graduate or MBA from a reputable institute (IIT, NIT, IIM, MICA, Symbiosis, BITS, or equivalent).