Technical Project Manager

Role Overview We are seeking an experienced Technical Project Manager (TPM) to lead complex, cross-functional technology initiatives within the insurance domain. The ideal candidate will bring a strong blend of technical delivery expertise, Agile project management, and deep insurance domain knowledge, particularly across personal and commercial auto claims, digital claims, and property insurance. The TPM will be accountable for end-to-end project delivery, stakeholder alignment, and QA and compliance leadership, working closely with engineering, QA, DevOps, and business teams. Key Responsibilities Technical Project Management • Lead the full lifecycle of technical projects, ensuring on-time and budget-conscious delivery • Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders • Manage project plans, timelines, dependencies, resource allocation, and risk mitigation • Facilitate Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and stakeholder reviews • Produce standardized weekly status reports summarizing progress, risks, outcomes, and effort metrics Jira Administration & Reporting • Design and maintain Jira project structures for complex technical workflows • Configure Jira workflows, issue types, screens, and fields to support SDLC processes • Build dashboards providing real-time visibility into sprint progress, velocity, and team performance • Generate leadership-level reports including velocity, burndown, and compliance metrics QA & Compliance Leadership • Drive overall QA strategy and ensure compliance across unit, integration, system, and UAT testing phases • Oversee test case creation, execution, and traceability using Jira Zephyr • Produce and present QA metrics including test coverage, pass/fail rates, and defect leakage • Promote best practices in test planning, automation readiness, and continuous quality improvement Technical Validation & Environment Oversight (Nice to Have) • Oversee environment readiness including CI/CD pipelines and infrastructure builds • Collaborate with DevOps teams on environment configuration and endpoint reviews • Review and approve pull requests (PRs) to ensure code quality and alignment with project goals Insurance & Platform Experience (Nice to Have) • Strong understanding of personal and commercial auto claims, digital claims workflows, and property insurance (e.g., Sonnet / Vyne) • Work closely with business analysts and product owners to ensure insurance product compliance • Understanding of Guidewire architecture • Coordinate with legacy technology teams to integrate and support in-house, legacy, and cloud-based systems Required Skills & Qualifications • 5+ years of experience in technical project management within software development environments • Strong hands-on experience with Jira (including Zephyr) and Confluence • Familiarity with GitHub/GitLab, CI/CD tools, and modern SDLC practices • Exposure to legacy systems and mainframe environments • Excellent communication, stakeholder management, and leadership skills Preferred Qualifications • Certifications such as PMP, CSM, SAFe, or equivalent • Experience with cloud platforms such as AWS and GCP • Strong understanding of QA methodologies, test planning, and defect management • Prior experience in the insurance domain, particularly claims processing and digital transformation