Specialist, Inventory Control/Claims (Manila, 00, PH)

Purpose : • To improve the inventory accuracy, support 3PL DC operations running smoothly and increase the customer service level • Manage overall returns by working closely with internal teams/approvals and work with 3PL to execute returns and claims • Verify monthly 3PL/transportation/ custom brokerage/ consumables invoices with internal data, trouble shoot for any discrepencies and process adjustments accordingly Key Responsibilities: Work with 3PL DC team on cycle count plan and make sure the progress & result under control to meet the quarterly & yearly plan and the target. Make sure the physical goods are consistent with the system data (Daily Snapshot) Push related team to continually improve the stock accuracy. Daily take trouble-shooting and give great support to insure the operations running smoothly. Work with stakeholders and system lead to resolve snapshot discrepancies due to system issue with tickets and consistent follow ups. Prioritize to arrange the tasks reasonably when facing multi-tasks especially for special handling & additional support. Monitor the error/control daily report exactly. Report the cycle count result with reasonably analysis by weekly/monthly. Offer the recheck/audit data monthly for strategy execution. Give reasonably analysis for IB/OB daily operation’s mistakes and raise the suggestion to perfect & optimize the process. Take complete resobsibility for returns and claims (adicomp & ASIP). Work with internal teams on appropraite approvals and wotk with 3PL teams to execute returns and claims as per agreed timelines. Ensuring timely submission of Flash report with high level of accuracy and other reports assigned. Verify monthly 3PL invoices with internal data, trouble shoot for any discrepencies and process Pos accordingly Qualifications: Functional: At least 3+ years of relevant working experience Industry: Preferably in Supply Chain / Logistics Exposure/Knowledge: Master the warehouse management system (MA & LM system), especially the inventory operations. Well know the inbound & outbound processes. Be familiar with the quality control outline or method