Reflections Info Systems - Product Manager

Key Responsibilities: - Define product vision, strategy, roadmap, and priorities in line with business objectives. - Understand customer needs, market trends, and competitive offerings to identify product opportunities. - Gather and analyse business and technical requirements and translate them into product specifications, user stories, and acceptance criteria. - Collaborate with engineering, design, sales, marketing, operations, and other stakeholders to deliver product outcomes. - Manage the product lifecycle, from ideation and discovery to development, launch, and continuous improvement. - Prioritise product backlogs based on customer value, business impact, and technical feasibility. - Work with technology teams to ensure product functionality, usability, scalability, and performance meet expectations. - Track product performance through KPIs, customer feedback, and relevant business or product analytics. - Coordinate release planning, product launches, stakeholder communication, and post-launch improvements. - Identify risks, manage dependencies, and ensure alignment across cross-functional teams. - Present product strategy, roadmap updates, and performance insights to business and technical stakeholders. Required Skills & Experience: - Experience in product management, product development, business analysis, or a related role. - Strong understanding of product strategy, roadmap planning, and product lifecycle management. - Ability to translate business requirements and customer needs into actionable product requirements. - Experience working with cross-functional teams across business, operations, design, or technology. - Understanding of Agile/Scrum methodologies and product development processes. - Strong analytical, problem-solving, and decision-making skills. - Excellent communication, stakeholder management, and presentation skills. - Ability to balance business priorities, customer expectations, and technical considerations. - Familiarity with tools such as Jira, Confluence, or other product management platforms is an advantage. Preferred Qualifications: - Experience working on digital products, enterprise applications, SaaS platforms, or technology-enabled business solutions. - Understanding of UX/UI principles, customer experience, and product usability. - Familiarity with product analytics, market research, and data-driven decision-making. - Experience coordinating product launches, feature enhancements, and product adoption initiatives. - Bachelor's degree in business, Engineering, Technology, Management, or a related discipline. Ideal Candidate Profile: - Professionals with experience in business-focused product management or technology/digital product management. - Strong ability to connect business objectives with customer needs and product capabilities. - Comfortable collaborating with both business stakeholders and technical teams. - Customer-focused, analytical, and execution-oriented, with the ability to drive products from concept to delivery.