Sr Digital Product Owner

We're Hiring: Sr Digital Product Owner! We are looking for an experienced and visionary Senior Digital Product Owner to lead our product teams in delivering innovative digital solutions. The ideal candidate will have a strong background in managing digital products, collaborating with cross-functional teams, and driving business growth through technology-driven strategies. Location: Mumbai, India ⏰ Work Mode: Work from Office Role: Sr Digital Product Owner What You'll Do: • Create and maintain product roadmap and facilitate detailed pipeline management, prioritisation and product backlog grooming • Functional design responsibility for enhancements and customer requests - functional lead in feature improvements to drive better customer experience • Backlog pipeline management and Scrum Master responsibilities. • Customer Relationship Engagement and co-ordination of digital marketing agency • Co-ordination of data analytics and insights for the product team • Business change management - assist BU with rollout of new features and improvements • Provide guidance and support to product support team for the purpose of delivering superior customer service. • Identify and implement operational improvements to optimise processes and customer experience where applicable. • Review and diagnose opportunities for improvement to address goals of the product. • Evaluate success of features in line with growth hacking process and customer insights. • Lead discussions and improvement concepts with customers as applicable. • Facilitate sprint planning, execution, retrospectives and blocker removal. • Provide functional leadership to the development team on new feature and enhancements. • Ideation in accordance with design thinking and lean startup techniques, drive improvement through experimentation and growth hacking methodologies. • Organise and lead relevant training sessions with customers and internal stakeholders. • Take ownership of all bugs and issues, driving prioritisation and resolution in a timely manner. • Prepare analytical and business reports by collecting, analysing, and summarising information and trends. • Provide ongoing measurement and tracking of initiatives and conduct relevant post implementation reviews to assess effectiveness. • Analyse stakeholder requests for improvements and develop functional, process and data view perspectives on the requirements for use by the development team. • Comply with WHSE authorities in accordance with the responsibilities matrix • 7+ years previous experience in a similar owner in either corporate or startup environment • Strong business and analytical skills • Previous experience in rolling out digital/online initiatives • Previous experience in digital marketing advantageous • Strong understanding of the digital environment and working in agile methodology • Experience in the product eg ecommerce, CRM etc, especially in a B2B scenario • SAP experience highly desirable, including SAP ECC, Hana or SAP Commerce • Business domain knowledge in quote to cash and / or loyalty programs desirable • Experience scrum mastering or similar roles required • Strong internal and external stakeholder management • Able to lead and engage people • Strong customer focus, business engagement and communication skills • University Degree qualifications / Degree in Business / IT preferred Eager to shape the future of digital products? Apply now and join our dynamic team!