Senior Manager, Workplace Relations

The organisation provides services across workplace relations, compliance and organisational performance to clients across Australia. The Senior Manager - Workplace Relations is based in Queensland and leads the Workplace Relations Practice, with accountability for its market growth across Australia, strategic direction, client outcomes, capability and commercial performance. The role has a primary focus on advising clients on workplace relations matters, setting and delivering the practice growth strategy, winning new clients, building a strong pipeline of consulting work, developing key accounts and referral partnerships and raising the organisation's profile in the market. The Senior Manager leads day-to-day delivery of workplace relations advisory services, including management and growth of the Workplace Relations Advisory team, consultant workflow and utilisation, quality assurance and oversight of the investigation practice. The role maintains a targeted portfolio of billable consulting work, focused on executive advisory engagements, complex workplace relations matters, organisational reviews and selected high-risk investigations. Key responsibilities • Set and execute the strategic direction of the Workplace Relations Practice, with a focus on national growth across Australia • Maintain accountability for overall practice performance, service quality, risk management, profitability and utilisation • Lead and manage the Workplace Relations Advisory team, providing coaching, mentoring and technical guidance • Oversee workflow management, workload allocation, utilisation and service delivery performance • Provide senior workplace relations consulting to executives and boards • Lead organisational reviews relating to culture, conduct, governance and workforce risk • Advise on major workforce change, restructures, executive performance and industrial matters • Oversee the investigation practice, governance standards and quality assurance • Develop and execute the Workplace Relations growth strategy and annual business development plan • Identify, target and win new clients across Australia in priority industries and market segments About you • Extensive senior-level experience in workplace relations, employee relations, HR consulting, employment law • Experience advising executives and boards on complex workplace relations, organisational and workforce matters • Advanced knowledge of Australian employment legislation, Modern Awards, industrial relations and contemporary workplace practices • Demonstrated leadership of consulting professionals, including coaching, capability development and utilisation management • Experience overseeing complex workplace investigations, governance standards and quality assurance • Strong commercial, financial and practice management capability within a billable consulting environment • Exceptional written communication, executive presentation, stakeholder engagement and influencing skills • Demonstrated track record of business development, including growth strategy, pipeline development, client acquisition and key account growth in a consulting or professional services environment • Demonstrated success leading or growing an employment relations, investigations, advisory or professional services practice • An established professional network across Australian employers, HR leaders and referral partners, including strong Queensland connections About us The organisation provides services across workplace relations, compliance and organisational performance to clients across Australia. #J-18808-Ljbffr