Customer Success Manager

: Who We Are Omnissa is shaping the future of End User Computing. Our innovative solutions, including Workspace ONE and Horizon, empower organizations to deliver seamless, secure digital workspaces.

We’re proud to serve a broad base of numerous Fortune 500 companies as well as leading government institutions and agencies, helping them power secure, scalable digital work environments. As a recently independent company backed by KKR, we’re in high-growth mode—scaling rapidly and building for the future.

At Omnissa , we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization.

These practices are applied thoughtfully and with respect for candidate privacy. About This Role Customer Success Manager — Omnissa The Customer Success Organization allows you to be flexible in the way you work with your customers.

Every day is different as you will partner with your customers to achieve their desired business outcomes. We create long-term impact while driving near-term results. Success in the Role: What are the performance outcomes over the first 6 months you will work toward completing?

Within 1 month of employment, you will be able to: Successfully develop relationships with key stakeholders within your assigned accounts and the internal account teams.

Understand Omnissa 's EUC platform and services, including Workspace ONE UEM, Workspace ONE Access, Horizon, and Workspace ONE Intelligence, and how they combine to deliver a unified digital workspace. Get familiar with the internal Customer Success tools and processes.

Leverage the attributes of community by reaching out to team members and learning from experience. Effectively facilitate communication between customers and internal teams regarding customer priorities. Within 3 months of employment, you will be able to: