Content Marketing Manager

Job overview: We are looking for a highly organized and strategic Content Marketing Manager to lead our B2B content programs and customer story program in North America.

This role will act as the project manager, editor, and reviewer for all written content—customer stories, blog articles, bylines, and other content—ensuring each deliverable aligns with brand standards, supports campaign objectives, and drives measurable performance.

It will entail some writing opportunities as well, mainly for short form copy, such as digital ads and emails. The ideal candidate combines strong writing, editorial judgment, and creativity with project management skills.

The candidate can manage multiple projects, collaborate well with other team members, and direct a team of freelance writers to execute on multiple projects that support the goals of the North America Marketing Team.

Your day at a glance: Manage a team of freelance writers, agency partners, and internal stakeholders to ensure high value content projects are completed on time.

Examples include, but are not limited to: Customer stories – both written and video Blog articles Ebooks and long-form assets Write short-form copy for small projects, include digital ads and emails Review and edit content to ensure alignment with brand voice, messaging, and quality standards Review content briefs and make suggestions for content enhancements Manage the North America Customer Story program – both written and video Promote the customer story program to internal team and potential customers Schedule and direct customer interviews Manage follow-up reviews, and final approvals Continuously analyze content performance and recommend improvements Work with internal team members to suggest content additions or improvements to enhance campaign performance.

Manage and prioritize work based on corporate and team objectives. Monitor and report on key metrics such as number of customer stories, engagement, and traffic What makes you a great f