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Strategic Supply Chain Manager, Amazon Vendor Services - Consumables (Beauty)
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Job Description
Are you ready to take your supply chain expertise to the next level? As an AVS Strategic Supply Chain Manager, you will be at the forefront of strategic planning, execution, and optimization of Amazon's supply chain operations.
In this influential role, you will lead high-impact projects and collaborate cross-functionally to drive business growth and deliver an exceptional customer experience.
This position will work to continuously optimize operational metrics by working directly with a top tier Selling Partner (SP) and internal partner teams.
The AVS Strategic Supply Chain Manager serve as a key point of contact between Retail, Supply Chain, and Vendors and contribute to vendor-level operational strategy, annual negotiations, and opportunities to reduce cost and waste in the supply chain.
Join our dynamic team and play a pivotal role in shaping Amazon's supply chain operations to deliver exceptional customer experiences and drive business growth. Apply now to be a part of our innovative and forward-thinking supply chain management team!
The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. They must have proven successes in driving operational initiatives and demonstrate passion for the customer experience.
Strong candidates will have hands-on operations or inventory management experience and knowledge in fundamental business principles. Candidates must demonstrate the ability to succeed in managing a large catalog selection efficiently, identifying problems/finding solutions, and building/improving processes.
The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.
Key job responsibilities - Identifying and delivering improvement opportunities around demand and production planning- Monitoring, analyzing and owning Vendor Key Performance Indicators such as: Out of Stock rate, Total Inbound lead time, confirmation rates, including presenting insights, themes and trends to Senior Leadership team.
- Strategically analyzing production and delivery lead-times, while optimizing operational excellence inputs such as EDI adoption, PO confirmations, efficient receive processes, and inventory placement.
- Spearheading initiatives to enhance cost structure and profitability, collaborating closely with partner teams to ensure successful execution.
About the teamAbout the team: The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Supply Chain Manager, and (5) Programs, Pilots, Betas, and Advance Coaching.
In this role, you will be a member of the Consumables team, and will provide Supply Chain expertise alongside a team of designated Account Managers supporting Vendor(s) within the Consumables categories. Consumables categories consist of Baby, Grocery, Health & Personal Care, Mass Beauty, Pets, and Premium Beauty.
The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories.
Required Skills
Upskill for This Role
Courses from Udemy and edX matched to this role's skills.

Account Management Mastery: From Client Retention to Growth

Strategic Account Management

Fundamentos de Customer Success

Master Customer Success and Product Management Collaboration

Customer Success Manager (CSM) Practice Tests

Customer Success Fundamentals: CSM Skills & Strategy
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