Business Analyst

About The Role This role is part of our Digital team, where your internal title will be Associate, Digital; working primarily in a business analysis capacity across client engagements. As a Business Analyst, you are an early-to-mid career professional with a strong foundation in process improvement and a desire to grow both your technical and consulting skill set. Leveraging your analytical background, you will support the delivery of digital products for our clients through requirements gathering and process optimization solutions that help organizations better understand their business needs and make informed strategic decisions. In addition to your core analysis work, you will gain exposure to broader areas of digital consulting, including digital product development, digital transformation, and user experience (UX/CX). You are interested in understanding how business requirements support product decisions, customer experiences, and overall business strategy. You will work closely with senior analysts, engineers, product managers, designers, and business stakeholders across a variety of client engagements. With guidance and mentorship, you will contribute to analysis initiatives including process mapping, requirements documentation, stakeholder interviews, and gap analysis, while also building broader consulting skills across areas such as project management, user experience, and design thinking. You are curious, detail-oriented, and motivated to continuously improve your analytical and consulting capabilities. What You’ll Do • Support client and internal teams in understanding complex business problems and translating them into clear functional requirements • Analyze business processes to identify inefficiencies, bottlenecks, and opportunities for improvement under the guidance of senior team members • Facilitate stakeholder workshops and interviews to gather and document business needs • Assist in creating documentation, including user stories, process flows, and business requirements documents • Collaborate with product managers and engineers to ensure technical solutions align with business goals • Communicate findings clearly through reports, presentations, and process maps • Proactively identify opportunities to improve project workflows and requirement gathering methodologies Qualifications • 2 to 3 years of experience in a business analyst, systems analyst, or strategy-focused role • Experience with requirements gathering methodologies (e.g., Agile, Scrum, or similar) • Experience with project management and collaboration tools (e.g., Jira, Confluence, Asana) • Foundational understanding of digital product lifecycles and business analysis best practices • Experience facilitating workshops and managing stakeholder expectations • Strong analytical and problem-solving skills with attention to detail • Clear written and verbal communication skills • Ability to work collaboratively in cross-functional and consulting-style environments • Interest in learning about industry-specific trends, data governance, and strategic planning Perks and Benefits • Comprehensive Health & Wellness Benefits Package • Retirement Planning • Parental Leave Program • Flexible Working Hours • Work from Home Flexibility • Service Recognition Programs • Socials, Outings & Retreats • Culture of Learning & Development Bonus Points Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation. The estimated compensation for this position is $70,000 - $78,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data. While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. #LI-Hybrid