CACTUS - Program/Project Manager

Overview: CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events. We are looking for a Program Manager to lead the governance and execution of high-impact AI projects. In this role, you will manage complex workstreams, oversee resource utilization, and bridge the gap between technical teams and senior stakeholders to ensure alignment with goals. If you are a strategic leader with experience in digital transformation and enterprise ecosystems, this role offers the chance to drive large-scale AI initiatives. Responsibilities: - Provide end-to-end program governance, planning, and execution oversight for AI-driven projects. - Manage project delivery across multiple workstreams, ensuring alignment with objectives and goals. - Coordinate with Solution Architects, Business Analysts, and other technical leads to ensure timely deliverables. - Oversee resource utilization, budget tracking, and risk mitigation throughout project lifecycle. - Conduct review meetings with stakeholders, document progress, and ensure timely escalation of critical issues. - Maintain KPIs, dashboards, and progress reports for senior-level monitoring and review. Requirements: - B.Tech / B. in Computer Science or IT; MBA / M. Tech in Management or Systems preferred. - Project Management certification (PMP, PRINCE2, Agile) desirable. - 10+years in program/project management with a minimum of 5 years in AI/ML or digital transformation initiatives. - 3-5 years in senior management roles overseeing cross-functional teams and complex stakeholder relationships. - Prior experience handling cross-functional programs. Technical Competencies: - Program Management: Advanced proficiency in Agile, PMI, PRINCE2, and SAFe methodologies. - Tools & Platforms: Jira, Azure DevOps, Zoho Projects, Monday. com, and other program management suites. - Risk & Governance: Strong grasp of risk management frameworks, change control processes, and compliance protocols. - Budget & Vendor Management: Experience in cost estimation, vendor evaluation, and contract administration. - Integration & Architecture: Familiarity with API management, microservices, and enterprise integration patterns. - Technology Awareness: Understanding of conversational AI, NLP, computer vision, and automation. - Security & Compliance: Awareness of data classification, access control, and information assurance standards. About Cactus: Established in 2002, Cactus Communications (cactusglobal.com) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work