Business Head - Ecommerce

Higrocer team is looking for a talented, smart, experienced and entrepreneurial Business Manager/Head/Lead/Specialist to help us deliver a world-class product in the social media and e-commerce space. You will be working on an exciting new product that will change the way we discover products and shop for them online. You will be joining a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment. Designation: Business Head - eCommerce - Comfort Food Ecosystem Location: Mumbai This role will have end-to-end ownership of this e-commerce business with Digital First mindset. You will create the Digital Selling Strategy, help build the prototype and beta-version of the product and work closely with the internal and external stakeholders. We expect the Business Manager/Head/Lead/Specialist to be a passionate customer advocate with proven analytical capabilities and project management skills, extreme attention to detail, online/mobile technology understanding, social media marketing skills and the ability to effectively prioritize and multi-task. The Business Manager/Head/Lead/Specialist must be an effective negotiator and an excellent communicator in working with partners and vendors, as well as with internal cross-functional teams. The ideal candidate will be a self-starter with a passion for Digital First on product & technology, a high level of flexibility, commitment, and a sense of ownership An Ideal Candidate will be able to: Act as the business owner for this e-commerce product, possessing a complete understanding of internal and external variables that impact the business Develop a detailed understanding of the product development and go-to-market process for the Digital First business, as well as the factors that drive success within each segment of our business Must Have experience in FMCG Food & Beverages or OTC marketing Responsible for managing the ecommerce business, apart from building and cost effective and efficient business model Responsible for establishing a system and process that is standardized, reasonable and suitable for the Indian e-commerce sales model, and effectively complete the whole process management of the sales process Manage Revenue and Gross Profit Targets for E-commerce and grow the business digital interventions Planning, Executing & Handling complete business operations of e-commerce at each level Understand the characteristics of Indian e-commerce market and use the platforms superior resources to establish and build the overseas e-commerce network Front-end operations, Product Assortment, Supply chain, Distribution and CRM Over-seeing and executing Pan-India level deliveries for a seamless operation Planning and implementing visibility activities for the brand for the e-commerce clients Campaign Analytics Strategies & implementation for maximizing revenues and customer experience Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns Responsible for the development of effective e-commerce website branding, planning and marketing programs To create engagement via digital marketing plans to ensure maximum brand visibility on a platform Formulate a comprehensive account wise strategy for e-Commerce channel To drive operational excellence by developing models to improve process efficiency, reduce delivery costs; and led efforts to expedite vendor sign-up process Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies. Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Basic Qualifications Bachelor’s degree in technical field preferably from prestigious institutions 6+ years of product management experience developing and launching products 5+ years of experience in the e-commerce space with exposure to social media trends, online marketing and brand building Experience managing multiple projects - prioritization, planning and task delegation Ability to develop & drive business strategy Multiple successful launches of V1 products in a rapid growth environment Hands on experience working in an Agile environment with a short iteration cadence Proven track record of taking ownership and driving results Exceptional interpersonal and communication skills, both written and verbal Skills:- Online advertising, Channel Sales, Online advertising management, Social Media Marketing (SMM), Social Media Optimization (SMO), Search Engine Optimization (SEO), Google Analytics, Google Adwords and Ecommerce