Partner Success Manager

Partner Success Manager - JD Location: Remote US Overview: Constellation Data Labs, a subsidiary of theAndromedaOperating Group of Constellation Software Inc is seeking an experienced Partner Success Manager.

As the Partner Success Manager, you willbe responsible foroverseeing the successful execution and delivery of complex projects, owning the client relationship, and thetimelyresolution of client issues including data compliance and application upgrades.

The Partner Success Manager will work closely with cross-functional teams, serving as the voice of the client to help achieve their businessobjectives. Accountabilities: Onboard and complete new client implementations within 90 days.

Manage the comprehensive onboarding of requested listing, public record, and other data feeds for all existing Clients and deliver a highly organized approach with detailed goals, timelines,processesand responsibilities.

Coordinate with internal stakeholders as needed to ensure a complete, on-time and successful implementation ofadditionalClient requested data, services, and products. Manage simultaneous projects at one time, balancing priorities of business results, Client satisfaction, and implementation quality.

Customer Satisfaction Learn Client’s business applications to the degree of being conversant in their functions. Hold regular Client review meetings and measure Client satisfaction levels. Develop, organize, distribute,collectand report on semi-annual Client satisfaction surveys.

Report on success metrics, including Client satisfaction,ROIand potential business opportunities. Adoption & Value: Serve as the primary point of contact for client requests. Prepare and lead quarterly meetings. Build strong relationships with clients and understand their strategic roadmap.

Keep clients informed about the company’s expanding portfolio of products ata high level. Renewal Own therenewals from start to finish. Growth Connect with client regularly to understand businessobjectivesand roa