Business Analyst

SUCCESSFUL CANDIDATES WILL: • Take the lead in annual commercial go-to-market tasks such as target setting, territory alignment, incentive compensation design and rollout • Lead customer, segment, and competitive intelligence gathering and strategic interpretation • Identify opportunities to drive growth and profitability through analysis and research • Work efficiently with senior team members to produce higher quality work by soliciting constructive feedback and guidance, asking questions regularly and taking good notes • Adapt to, and then improve, our existing business intelligence and analytics tools and processes • Identify leading and lagging KPIs and proactively develop/maintain our data dashboards and consistently keep teams informed of status on progress, issues and risks with clear and timely updates • Execute qualitative and quantitative analysis (e.g., customer segmentation, market sizing, competitor analysis, pricing strategy, product mix, etc) to support the formulation and validation of strategic recommendations • Support the go-to-market business planning, resource and performance reporting across the product portfolio and across multiple commercial teams, from marketing and sales development to business development and dealdesk • Consult with key business stakeholders throughout the organization to understand and support business challenges with data driven insights, proactively uncover potential risks and identify productivity improvements for scaling • Create what-if analyses and supporting presentations, through data collection and review, to assess the impact of business opportunities on our financial goals, providing insightful decision bases for senior management • Explore and recommend new data sources (internal and external) and perform secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles) • undefined Minimum Requirements: • Bachelor’s degree in Business, Finance, statistics, consulting, or a related field • 3+ years of professional work experience in a sales ops, operational, or data analysis related field • Strong analytical, problem-solving, planning, and project management skills • Strong organization skills and delivery of assignments in a timely manner • Strong interpersonal, communications, negotiation, writing, speaking, listening and storytelling skills • Proficient Microsoft Office Suite user, especially in Excel and PowerPoint • Keen interest in working for a SaaS business • Proven success at being self-motivated and enthusiastic • Ability to work cross-functionally and independently • Succeeds in a dynamic environment with rapidly changing priorities and ambiguous requirements • Maintains a positive attitude in the face of resistance or adversity • Reliable, academically rigorous and coachable Preferred Qualifications: • Prior Sales/Revenue Operations experience is a huge plus • Familiarity with cloud data sources and ETL techniques • Proficient in major CRMs (Salesforce.com / Microsoft Dynamics) and BI tools such as PowerBI / Tableau • Strong knowledge of statistics • SQL query familiarity and ability to build on existing knowledge