Deputy Chief Operating Officer and Managing Director (VSM)

Careers at #LNWH London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Find out more about our Trust and why you should join us #WeAreLNWH Find out more about Our HEART values Find out more about our Trust Staff Benefits Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy We are clear that our vision can only be achieved by our staff, who are our most valuable asset. Our vision is driven by our HEART values and behaviours which were developed together with our staff. • H onesty • E quity • A ccountability • R espect • T eamwork These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision. LNWUH is a flexible working friendly organisation , we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you. “ We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).” Right to Work If you require sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa requirements before completing your application. Due to recent changes to the UK immigration rules affecting Skilled Worker Visas, Global Business Mobility routes, skill level requirements and salary thresholds, please ensure that you meet the eligibility criteria to live and work in the UK before applying. Further information is available via Visas and immigration - GOV.UK. Job overview We are seeking an exceptional operational leader to join Team LNWH as Deputy Chief Operating Officer and Managing Director for Central Middlesex Hospital and the North West London Elective Orthopaedic Centre. Reporting to the Chief Operating Officer, you will lead the Trust's elective care, performance and improvement agenda, supporting delivery of strategic priorities and providing assurance to the Board, regulators and system partners. You will oversee operational performance, finance and digital services, ensuring data-driven decision-making that improves patient outcomes, access and experience. As Managing Director, you will provide visible leadership for Central Middlesex Hospital and the North West London Elective Orthopaedic Centre, working with clinical and professional leaders to enhance patient care, staff experience and service development. The role includes responsibility for elective recovery, cancer performance improvement and Trust-wide digital operations, including digital transformation and optimisation of the electronic patient record. You will also contribute to the North West London Acute Provider Group, supporting collaboration and service improvement across organisational boundaries. This is an exciting opportunity to lead transformation, improve access and outcomes for patients, and shape the future of planned care across one of London's largest NHS trusts. Please contact James Walters, Chief Operating Officer, on 07770 685 815. Advert Reporting to the Chief Operating Officer, the post-holder will lead the Trust's performance agenda, ensuring delivery of NHS Constitutional Standards and providing assurance to the Board and regulators on performance improvement plans and outcomes. The post-holder will oversee performance reporting, data quality, governance, and the delivery of accurate, timely and consistent information for internal and external stakeholders. Working across operational, finance, performance and digital teams, they will ensure a single, reliable source of information to support decision-making and strategic improvement programmes. As a senior leader, the post-holder will work closely with Executive Directors to deliver operational and strategic priorities, contribute to Trust governance arrangements, and promote the Trust's vision, values and commitment to high-quality patient care and staff experience. The role will lead the Trust's elective recovery programme and annual activity planning process, working collaboratively with clinical and operational teams and partners across North West London. The post-holder will also act as Managing Director for Central Middlesex Hospital, providing site leadership, overseeing the Elective Orthopaedic Centre, and leading regulatory activity, including CQC inspections and improvement plans where required. Working for our organisation London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Detailed job description and main responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification. The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment. Due to the high volumes of applications we receive for certain posts, we reserv