Delivery and Program Operations Business Mana

Position Title: Delivery and Program Operations Business Manager Location: Remote (within the U. S.) Other Considerations: U. S. Citizen or Permanent Resident (Required) POSITION SUMMARY Sprezzatura is seeking a Delivery and Program Operations Business Manager to join our team.

In this role you will be responsible for tracking Delivery strategic goals and Objectives and Key Results (OKRs), building and managing budgets, evaluating options and costs, and serving as the connector between Delivery teams and Integrated Operations shared services, flagging risks and decisions that need leadership attention.

This is a hands-on role for a highly organized, resourceful professional who owns the business side of Delivery so leaders can focus on clients and execution.

RESPONSIBILITIES Delivery Leadership and Program Support Manage and coordinate calendars for Delivery leadership, including client meetings, program reviews, leadership sessions, and other priority engagements Coordinate logistics, invitations, attendee communications, and materials for client-facing meetings, program reviews, and Delivery leadership sessions Track action items and follow-ups from Delivery leadership and program meetings through to completion Plan and coordinate travel for Delivery leaders and staff, including air, hotel, ground transportation, itineraries, and related logistics for leadership meetings Respond to time-sensitive Delivery requests and scheduling changes, keeping leaders focused on clients and execution Strategic Goals and OKR Tracking Maintain the tracking framework for Delivery strategic goals and OKRs, aligned with company-wide objectives set by the COO and executive team Collect progress updates from Delivery and program leaders on a regular cadence and keep key results, owners, and due dates current Prepare OKR status summaries and dashboards for the VP of Integrated Operations and Delivery leadership, highlighting progress, risks, and off-track items Coordinate quarterly OKR re