Customer Service Representative - polish speaking (f/m)_Plastics Engineering_WARSAW

• be a key support for the Sales Team by managing customer orders end‑to‑end, ensuring accuracy, timeliness, and high service quality, • maintain daily communication with customers, suppliers, and international teams via email and phone, • monitor order status, handle exceptions, and proactively resolve issues to ensure smooth order fulfilment, • cooperate closely with Logistics, Finance, and Accounting Teams to ensure correct documentation and efficient processes, • maintain high data quality in systems and contribute to continuous improvement through process adherence and training. • Bachelor’s degree or higher; graduates of chemistry‑related or technical fields are welcome, • experience in customer service, sales support, or order management in a B2B environment, • confidence in working with digital tools and order management / CRM systems, • strong organisational skills, accuracy, and a structured approach to daily tasks, • positive attitude, strong interpersonal skills, and ability to collaborate effectively within a team, • communicative level of English enabling daily cooperation with international stakeholders • work in an international, friendly organisation with a stable market position and collaborative culture, • structured onboarding and opportunities for development through technical, commercial, and personal trainings, • possibility to improve English skills through English classes, • flexible working hours and hybrid model after the trial period (2 days HO/ 3 days office) • full work tools (laptop, phone) and an attractive benefits package including private medical care, Multisport, and holiday allowance.