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Sr. Project Manager
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Job Description
The Sr. Project Manager is responsible for leading the successful deployment of our CensiTrac solutions and expert services for health system customers.
This role serves as the single point of accountability from project initiation through go‑live, ensuring implementations are delivered on time, within scope, and with high customer satisfaction. The Sr. Project Manager (Sr. PM) holds a crucial position within the Customer Establishment (Implementation) department.
The Sr. PM's primary responsibility is to interact directly with clients and facilities, preparing them for the on-site deployment of CensiTrac, additional modules or other services offerings.
This role involves leading and collaborating with the Censis team, while guiding each facility through the project delivery cycle. The Sr. PM is accountable for ensuring project tasks are completed in a timely manner, deliver high customer satisfaction while remaining on budget.
This encompasses reporting on the progress and on time completion of implementations, while maintaining a high standard of quality. Effective communication with all other departments is a fundamental aspect of this role, requiring robust interpersonal and communication skills. The Sr.
PM must demonstrate the ability to work cohesively within a team setting, as well as independently, to deliver solutions punctually. Additionally, the Sr.
PM manages complex projects, drives higher revenue, CSAT and efficient delivery of projects while maintaining high quality process adherence and supports process improvements.
The ideal candidate brings strong project management discipline, experience in healthcare or enterprise SaaS implementations, and the ability to confidently engage with clinical, operational, IT, and executive stakeholders.
Customer Implementation Delivery Lead end‑to‑end services projects (implementation services, expert services, marking services) for Censis customers, from contract handoff through go‑live and transition to support. Ac
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