Job Description
Position: HoReCa Lead – North & West India
Position Overview
Lead the development and execution of Bayfield’s HoReCa sales strategy across North & West India , driving revenue, market expansion, customer acquisition, and key account growth. Build strong relationships with hotels, restaurants, QSRs, caterers, cloud kitchens, and other foodservice customers while working closely with Culinary, R&D, Marketing, Supply Chain, and Operations teams to deliver customer-focused food solutions.
Key Responsibilities
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Develop and execute the regional HoReCa sales strategy, plans, forecasts, and revenue targets .
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Drive new customer acquisition and market development across North & West India.
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Build and manage relationships with key HoReCa accounts, hotel groups, QSRs, restaurants, caterers, and foodservice businesses .
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Identify opportunities for cross-selling, upselling, product trials, and customized food solutions .
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Develop customer-specific solutions in collaboration with Culinary, R&D, and Application teams .
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Conduct market mapping, competitor analysis, customer segmentation, and identify emerging HoReCa trends and opportunities .
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Own regional sales, margin, pipeline, and business development performance , with regular MIS and forecasting.
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Lead negotiations on pricing, commercial terms, contracts, and customer agreements .
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Ensure effective customer onboarding, product trials, sampling, demonstrations, and conversion .
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Coordinate with Supply Chain, Operations, Finance, and Logistics to ensure seamless order execution, availability, collections, and customer service.
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Lead resolution of customer issues and ensure timely closure of commercial and service-related concerns.
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Build and strengthen the regional sales team, including target setting, market coverage, coaching, and performance management .
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Represent Bayfield at trade shows, foodservice events, customer meets, chef engagements, and industry forums .
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Maintain strong knowledge of Bayfield’s ingredients, culinary solutions, applications, and competitive landscape .
Experience & Qualifications
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10–15 years of experience in B2B/HoReCa sales, preferably in food ingredients, foodservice, FMCG, QSR, food solutions, or allied industries .
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Proven experience in North and/or West India HoReCa markets , with an established customer network.
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Experience managing key accounts, regional business, revenue and margin targets .
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Demonstrated experience in new market development and customer acquisition .
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Experience working with chefs, culinary teams, foodservice operators, procurement teams, and business owners .
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Relevant degree in Food Technology, Food Science, Hotel Management, Business Management, or a related discipline .
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Food/culinary technical understanding will be an advantage.
Key Competencies
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HoReCa Market & Customer Development
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Business Development & Key Account Management
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Commercial Acumen
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Customer Relationship Management
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Negotiation & Influencing
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Market Mapping & Competitor Analysis
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Technical / Product Understanding
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Solution Selling
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Sales Forecasting & Analytical Skills
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Team Leadership & Performance Management
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Cross-functional Collaboration
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Excellent Communication & Presentation Skills
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Entrepreneurial Mindset