Project Manager

As a customer-facing Project Manager in our Professional Services organization, you will be responsible for guiding our customers through the discovery and implementation processes that ensure best utilization of the Bridgeway software suite to improve transactional processing, calculations, and workflows foundational to the success of the customer’s business, while guiding our customers through the process of embracing change when moving from one system to another.

Our flexible software covers every aspect of fund administration including eligibility, contributions, claims, pension, annuity, and beyond.

Your daily responsibilities include aligning projects with business objectives, constructing detailed work plans, managing teams, achieving milestones, monitoring, and adhering to budgets and timeline, and communicating the results to stakeholders.

This is a remote position, with travel up to 15% of the time within the U. S. and Canada. East coast candidates preferred.

Responsibilities

Lead client implementations of proprietary software from project kick-off through go-live and transition to support. Manage communications, escalations, and expectations with internal and external stakeholders.

Develop project plans, regularly monitor and update schedules, budget and project estimates in the online professional services automation solution. Assume accountability for on time and in budget delivery of projects, in addition to regular, accurate forecasting of project financials.

Monitor, evaluate and predict resources needed to reach objectives and manage resources in an effective and efficient manner. Manage scope against contract deliverables, maintain margin objectives and meet billable utilization objectives.

Identify potential risks affecting budget, timeline and efficiency and develop strategies to mitigate these risks. Create and maintain a comprehensive project documentation. Participate in process improvement activities to increase efficiency and speed to market