Product Manager in Toronto, ON M5B 2B8. (5 days onsite)

Job title: Product Manager Location: Toronto, ON M5B 2B8. ( 5 days onsite ) Duration: 12 Months. Description: Key Responsibilities: • Lead agile product delivery for digital credential solutions, supporting iterative design, testing, and continuous improvement. • Facilitate sprint planning, backlog prioritization, stand ups, and cross functional team ceremonies to ensure smooth execution. • Apply user centred design principles and insights from research, analytics, and real world usage to guide product decisions. • Develop and maintain the product roadmap, aligning service needs, technical capabilities, regulatory trends, and industry standards. • Drive collaborative working sessions, design sprints, and alignment workshops across product, engineering, UX, DevOps, and policy teams. • Promote team self organization, remove blockers, and coordinate dependencies across multiple partners and stakeholders. • Communicate complex product and technical concepts to executives, business teams, developers, and external partners in clear, accessible ways. • Evaluate technical feasibility, risks, and trade offs across various components, including digital wallet, agent, backend, and other ecosystem components. • Build trusted relationships with partner ministries, industry groups, and governance bodies • Provide subject matter leadership on Verifiable Credentials, model implementations, security and privacy. • Translate emerging standards and architectural concepts (e.g., attestation, credential binding, status lists) into actionable product requirements. • Contribute to interoperability planning and adoption of key standards to ensure alignment with industry direction and trust frameworks such as PCTF, NIST, and eIDAS . • This position is listed as "Onsite"; the resource is expected to work between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location. Must Have: • Product Manager with Mobile application experience. • Agile and user-focused Product Manager with experience delivering enterprise mobile applications and digital products. • Strong technical background with hands-on software development knowledge across mobile technologies (Kotlin, Swift, React Native) and backend services (Node.js, Go, Python). • Proven ability to collaborate effectively with cross-functional engineering teams, business partners, and external stakeholders to drive product success. • Experienced in managing product roadmaps, project timelines, dependencies, and risks, while providing clear executive-level reporting on milestones, progress, and success metrics. Skills: Agile Product Leadership, Collaboration & Delivery 35% • Establish and maintain the agile environment required for teams to build, test, and iterate on user centred digital credential products. • Lead and coordinate multidisciplinary teams through daily stand ups, sprint planning, backlog refinement, retrospectives, and iteration reviews. • Apply user centered design practices to ensure product decisions are informed by user research, accessibility needs, and real world usage patterns. • Manage iterative product development cycles, validating features through rapid prototyping, user testing, feedback loops, and continuous improvement. • Define the product roadmap aligning service needs and technical features with business goals. • Translate market, regulatory, and standards trends into actionable product direction • Own product KPIs and success metrics such as adoption, credential issuance volume, and trust scores • Manage the agile process for multidisciplinary teams-including product managers, developers, UX designers, researchers, DevOps engineers, architects, content creators, and identity/security specialists. • Remove delivery obstacles and coordinate with internal and external partners to maintain delivery momentum and unblock dependencies. • Build strong, collaborative relationships with internal teams, partner ministries, industry partners, and governance bodies involved in digital credential ecosystem work. • Communicate complex technical and product concepts clearly to diverse audiences-executives, business units, developers, policy teams, and external stakeholders. • Work closely with engineering teams to evaluate solution options, trade-offs, technical feasibility, operational risks, and performance implications across mobile app wallet, agent, and • Set clear expectations for delivery timelines, risks, milestones, and dependencies, ensuring transparency and alignment across all stakeholder groups. • Identify and escalate issues, risks, and blockers early, driving timely resolution and ensuring product continuity. • A solid computer science foundation that supports clear, effective communication with software engineers and technical specialists, enabling informed decision making and technical alignment. • Has demonstrated previous experience with hands-on development and/or architecting software solutions. Examples may include (but not limited to): • Has knowledge and experience with developing software with at least one primary stack (e.g., Kotlin/Swift/React Native for mobile; Node/Go/Python for backend services) • Systems designs that consider services, data stores, queues, APIs, security monitoring/logging and scaling requirements • Strong familiarity with API design, micro services patterns and modern cloud infrastructure (Azure/AWS), supporting scalable and secure product delivery. • Proven hands-on experience building any software solutions including but not limited to development of open SDKs, backend APIs, and other technical components that support product delivery. • Practical experience working with modern mobile technologies, such as React Native, Swift, Kotlin, or similar frameworks, enabling effective collaboration with engineering teams across platforms. • Demonstrated understanding of mobile app architecture, eg. SDK management, API integration and related architectural considerations. • Understand and articulate the technical architecture of digital credentials ecosystem including wallet components, credential issuers, verifiers, and trust registries, to ensure product decisions align with platform capabilities and ecosystem constraints. • Staying constantly informed on industry standards and innovations in digital credentials wallet. • Assess the impact of evolving digital identity frameworks (e.g., PCTF, NIST, eIDAS) on product functionality, compliance, trust scoring, and integration strategies. • Understand and articulate the roles and interactions of issuer, holder, and verifier, including trust chain considerations, protocol flows, and governance implications. • Evaluate and translate technical requirements related to W3C VC, decentralized identifiers (DIDs), credential status, revocation mechanisms, cryptographic assurances, and secure exchanges into clear product features and roadmap priorities. • Translate technical concepts (e.g., attestation, holder binding, revocation registries, storage models) into user focused requirements and clear documentation that informs design, development, and stakeholder decisions. • Contribute to standards discussions, ecosystem alignment, and interoperability planning for digital credential platforms and wallets.