IT Analyst Applications(Disaster Recovery Operations Analyst II)

Bangalore, Karnataka Full time R0000394726 **Career Area:** Technology, Digital and Data **Job Description:** **Your Work Shapes the World at Caterpillar Inc. ** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**About Caterpillar** Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

**Your Impact Shapes the World at Caterpillar Inc** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Job Summary** We are seeking an experienced **IT Analyst Applications (Disaster Recovery Operations Analyst II)** to join our **India Cybersecurity Support team - CAT IT Division.

** **The preference for this role is to be based out of Bangalore - Caterpillar PSN** **This position requires candidate to work a 5-day -a -week schedule.

** **Shift Timing: 01:00-10:00PM IST** **Role Purpose** The **Disaster Recovery Operations Analyst II** is responsible for developing, maintaining, and testing disaster recovery capabilities that enable recovery of critical business services following outages, cyber incidents, infrastructure failures, or other disruptive events.

The role collaborates across technology and business functions to strengthen organizational resilience and recovery readiness. **Key Responsibilities** + Develop and maintain disaster recovery plans, procedures, and documentation.

+ Coordinate disaster recovery exercises, tabletop simulations, and recovery testing activities. + Ensure disaster recovery test environments remain operational and available. + Coordinate recovery activities during exercises and real-world incidents.

+ Track recovery dependencies, risks, issues, and escalation activities. + Partner with application owners, infrastructure teams, cybersecurity teams, and business stakeholders to maintain recovery readiness. + Analyze recovery gaps and recommend process, tooling, and architectural improvements.

+ Validate Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and application criticality ratings. + Produce dashboards, status reports, and compliance evidence. + Support audit, governance, and regulatory requirements. + Maintain application dependency mappings and recovery repositories.

**Required Skills** + Disaster recovery and business continuity planning. + Risk assessment and business impact analysis. + Backup, recovery, and replication technologies. + Knowledge of cloud, virtualization, storage, and infrastructure technologies. + Incident management and operational support.

+ Process documentation and governance management. + Stakeholder management and communication skills. + Strong analytical and problem-solving capabilities. + Ability to perform effectively during high-pressure situations.

**Preferred Qualifications** + Degree in Information Technology, Computer Science, Cybersecurity, or related discipline. + Experience in Disaster Recovery, Business Continuity, Infrastructure Operations, Cybersecurity, or Technology Risk.

**Industry certifications such as:** + CBCP + EDRP + CISSP + ITIL Foundation **Success Measures** + Recovery plans are maintained and reviewed within defined schedules. + Recovery exercises and testing activities are successfully completed. + Recovery risks and control gaps are reduced over time.

+ Audit and compliance requirements are met. + Recovery objectives are achieved during tests and incidents. + Reporting and evidence collection are timely and accurate.

**Skill Descriptors** Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

Level Working Knowledge: - Helps create contingency plans to mitigate impact of disruption on core applications. - Identifies key players, criticalities, roles, and responsibilities. - Investigates application-related issues with both business and IT professionals.

- Recommends enhancements for a major application system or related subsystems. - Works with core application systems for a major business unit or function.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Working Knowledge: - Identifies and documents specific problems and resolution alternatives. - Examines a specific problem and understands the perspective of each involved stakeholder. - Develops alternative techniques for assessing accuracy and relevance of information.

- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. - Uses fact-finding techniques and diagnostic tools to identify problems.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.

Level Extensive Experience: - Analyzes system requirements and translates them into detailed design specifications. - Designs complex application architectures that meet performance, scalability, and reliability requirements.

- Evaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design. - Leads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution.

- Troubleshoots complex design issues and provides innovative solutions. - Prepares technical design documents and blueprints for applications.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

Level Working Knowledge: - Tracks problems associated with the quality and effectiveness of application software. - Researches the benefits and drawbacks of an organization's application software. - Drafts application software usage for the department's needs.

- Provides instant support for end users of application software. - Implements a specific application software under the supervision of management.

Requirements

Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Level Working Knowledge: - Follows policies, practices and standards for determining functional and informational requirements. - Confirms deliverables associated with requirements analysis. - Communicates with customers and users to elicit and gather client requirements.