HUMAN RESOURCES PRACTITIONER – HR / IR

HUMAN RESOURCES PRACTITIONER – HR / IR Salary: Market Related Cape Town, Western Cape A well-established national services organisation operating in highly regulated, labour-intensive environments is seeking an experienced Human Resources Practitioner to take ownership of its HR and Industrial Relations function. This is a hands-on, operational HR role for a seasoned practitioner who is confident dealing with complex employee relations matters, trade unions, disciplinary processes and CCMA cases. You will support a large, multi-site workforce across security, cleaning, technical and related service environments. HUMAN RESOURCES PRACTITIONER – HR / IR Salary: Market Related Cape Town, Western Cape A well-established national services organisation operating in highly regulated, labour-intensive environments is seeking an experienced Human Resources Practitioner to take ownership of its HR and Industrial Relations function. This is a hands-on, operational HR role for a seasoned practitioner who is confident dealing with complex employee relations matters, trade unions, disciplinary processes and CCMA cases. You will support a large, multi-site workforce across security, cleaning, technical and related service environments. Key Responsibilities • Manage the full HR and employee relations lifecycle across a large operational workforce. • Act as the primary HR representative when engaging with trade unions, shop stewards and employee representatives • Manage organisational rights matters, wage negotiations and labour disputes. • Handle CCMA matters from conciliation through to arbitration, including preparation of bundles, witnesses and employer representation. • Advise management on the LRA, BCEA, Employment Equity Act, COIDA and applicable sectoral legislation. • Manage misconduct investigations, suspensions, disciplinary notices and formal disciplinary hearings. • Provide urgent HR support following serious operational incidents, misconduct, negligence, theft or integrity-related matters. • Ensure disciplinary processes are procedurally and substantively fair. • Oversee high-volume recruitment, screening, reference checking and criminal vetting processes. • Ensure appropriate PSIRA, SASSETA and other regulatory compliance where applicable. • Maintain accurate statutory HR and Employment Equity records. • Coordinate employee training, refresher programmes and compliance-related training. • Work closely with Operations and Executive Management on workforce risks and HR strategy. Minimum Requirements • Formal qualification in Human Resources Management, Labour Law, Industrial Relations or similar. • 5–7+ years' solid HR/IR experience. • Previous experience within the private security and/or contract cleaning industry is essential. • Extensive hands-on experience representing employers at the CCMA. • Strong working knowledge of South African labour legislation and disciplinary procedures. • Proven experience dealing directly with trade unions and shop stewards. • Experience managing high-volume, multi-site operational workforces. • Strong investigation, disciplinary hearing and dispute-resolution skills. • Excellent verbal and written communication skills. • Able to remain composed and make sound decisions in high-pressure situations. • Valid driver's licence and willingness to travel to operational sites when required.