Job Description
• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.
Requirements
• 5+ years of experience in customer data platforms, CRM, marketing technology, or data management.
• 3+ years of hands-on experience with Salesforce Data Cloud (Data 360).
• Design, develop, and maintain Data Lake Objects (DLOs) and Data Model Objects (DMOs) to onboard and harmonize data from Databricks and other enterprise data platforms.
• Define and implement Data Cloud data models, relationships, mappings, and integration strategies.
• Configure and optimize identity resolution, unified customer profiles, calculated insights, and data harmonization.
• Design and manage audience segments for commercial, marketing, and customer engagement use cases.
• Develop scalable audience activation frameworks using Salesforce Data Cloud capabilities.
• Support data publishing and activation to downstream platforms, including Salesforce Marketing Cloud (SFMC) and approved third-party platforms.
• Provide technical guidance on audience design, segmentation, Data Cloud best practices, and operational processes.
• Identify opportunities for automation, process optimization, and reusable solution patterns.
• Collaborate with business and technology stakeholders to translate requirements into scalable Data Cloud solutions.
• Develop solution documentation, governance standards, and operational procedures to support platform adoption.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Analytics, or a related field.
• Proven experience designing and implementing DLOs, DMOs, and Data Cloud data models.
• Experience integrating and onboarding large-scale datasets from Databricks or similar cloud data platforms.
• Strong knowledge of identity resolution, data harmonization, customer profile unification, and calculated insights.
• Experience building audience segments and implementing activation use cases.
• Strong analytical, problem-solving, stakeholder management, and communication skills.
• Key Skills: Salesforce Data Cloud / Data 360, DLOs & DMOs, Identity Resolution & Data Harmonization, Audience Segmentation & Activation, SFMC Integration, Third-Party Data 360 Integrations, Databricks Data Integration, Solution Architecture, Stakeholder Management, Business Consulting
Benefits
• A challenging, innovating environment.
• Opportunities for learning where needed.