Operations & Systems Analyst

Role Overview The Operations & Systems Analyst is the connective tissue of Game Plan Tech 's internal operations.

This person owns our internal tool ecosystem, ensures our data is accurate and trustworthy, maintains our company knowledge base in Notion, and delivers dashboards and reports that help leadership make informed decisions.

This is a high-visibility, high-impact individual contributor role that sits at the intersection of operations, data, and technology.

Key Responsibilities

Systems & Tool Management Own, maintain, and optimize the company's core internal platforms including the Applicant Tracking System, ERP, and intranet/knowledge base.

Serve as the internal point of contact and subject matter expert for each platform, including managing user access, configurations, and vendor relationships. Identify integration opportunities and workflow improvements across tools to reduce manual work and improve data flow.

Evaluate and onboard new tools as the company's operational needs evolve. Tools we use: Greenhouse Notion Smartsuite Unanet Hubspot (or other CRM tools) Google Workspace Gitlab Data Accuracy & Governance Establish and maintain data verification and quality control processes across internal systems.

Conduct regular audits of records, project data, contract information, and recruiting pipelines to ensure accuracy. Develop and enforce data entry standards and SOPs to minimize errors at the source. Partner with Finance, HR, and Program Management to resolve data discrepancies quickly.

Notion Knowledge Base & Intranet Build and maintain a structured, navigable collaboration workspace that serves as the company's single source of truth. Design and manage templates for recurring company processes including onboarding, project kickoffs, SOPs, and meeting notes.

Ensure company information in the Intranet is current, accurate, and consistently organized. Train and support staff on effective usage. Reporting & Analytics Build and maintain operational dashboard