Library Circulation Clerk - Permanent Part Time

Position Summary The Circulation Clerk is responsible for the day to day operations of the circulation desk using an automated circulation system. This includes providing a range of front-line public service and support duties from reader’s advisory to technical assistance. This position reports directly to the CEO or designate. Position Responsibilities • Perform the full range of circulation desk procedures by scanning and tracking all library inventory within the automated circulation system. • Register new users verifying the required documentation or taking membership fees as required. • Collect fees and manage cash register following established procedures. • Assist library users with computer and business centre offerings such as; internet access, photocopier, faxing, scanning and emailing. • Perform basic technical troubleshooting of office equipment, and software programs occasionally working with professional technical support. • Assist users with e-reader use including basic troubleshooting and downloading library resources. • Process new books and periodicals for display and circulation using established procedures. • Teach and assist library users with the Online Public Access Catalogue (OPAC) to search library holdings from a computer terminal including online resources and e-books. • Assist patrons with orders for Inter-Library Loans. • Respond to routine queries and answer a variety of questions from users both in person and over the phone. • Assist with the general maintenance of the library collection, including shelving materials and performing routine repairs on books and other holdings. • Assist with the cataloguing of new materials. • Prepare in-library displays. • Assist with the maintenance of the physical appearance of the Library, including light cleaning duties. Education, Experience and Qualifications: • Ontario Secondary school diploma or equivalent • Strong computer skills, including but not limited to; internet use and research, Microsoft Windows and Office suite, using e-readers, scanning and emailing. • Strong problem solving skills and the ability to work through information technology troubleshooting with occasional assistance of technical support. • Excellent interpersonal, customer service and communication skills, both oral and written. • Police Record Check dated within six months Schedule and Hours • 12 hours per week • Days, Evenings and Weekends required. • This position may be assigned to work at the Port Carling or Bala Branch.