Forward Deployed Engineer (DACH)

Mercura ( YC W25 ) helps the companies that build the real world move at software speed, automating the back-office work that runs the $12 trillion industry behind every hospital, school, and power plant.

We started with one of their biggest bottlenecks - turning messy technical requests into accurate quotes - and eightfolded our revenue in 12 months . With a team of 16, we're now targeting $10M by the end of 2026 as well as our expansion into the US.

About the role As a Forward Deployed Engineer , you will be the technical face of Mercura - the person who turns a signed deal into a live, working AI deployment.

You'll spend most of your time deep in technical work: building new features end-to-end, integrating our software into complex enterprise systems, structuring customer data for AI, and adapting models to fit real-world workflows.

But you'll also engage directly with users and senior stakeholders daily - debugging their problems, understanding their processes, and walking them through a new feature you built end-to-end.

If you're a builder who gets energy from talking to customers and solving hard technical problems in messy, real-world environments - this role is for you. What you will be working on Customer Implementation: Own the full technical implementation of our software after the sales handoff - from first kickoff to go-live.

You are the person who makes it work. Full Stack Feature Implementation: Build and ship end-to-end features across the stack, turning user needs into new features. AI Adaptation: Configure and finetune Mercura's AI for customer specific use cases to match their domain and processes.

Data Structuring & System Integration: Bring customer data into shape and build customer system integrations (e. g.

, SAP, APIs) Prototyping: Build prototypes that demonstrate new features or solve emerging customer problems and evolve them into scalable solutions Customer Relationships: Engage daily with technical, senior stakeholders and users at custo