Reflections Info Systems - Quality Assurance Automation Engineer - Salesforce Testing

About the Role: We are looking for 5+ years of experienced candidates for this role based in Trivandrum/Cochin. Total Experience: 5 - 7 years Primary Skills: - Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. - 5+ years of experience in QA and minimum 5+ years in Salesforce application. - Agile Development: Experience working in Agile/Scrum teams, sprint planning, and estimation. Job Description: - Salesforce Platform Knowledge: Understanding of Sales Cloud, Service Cloud, Experience Cloud, and custom objects. - Testing Types: Functional, Regression, UAT, API testing (REST/SOAP), and Integration testing. - Automation Tools: Selenium, Playwright. - Apex Testing: Ability to validate triggers, classes, and batch jobs. - SOQL/SOSL: Writing queries to validate data in Salesforce. - Data Management: Experience with data loading tools (Data Loader, Workbench). - Test Management: Using Jira, Xray, Zephyr for test case management. - Agile/DevOps Practices: Familiarity with CI/CD pipelines (e.g., GitHub Actions). - Communication & Collaboration: Working with admins, developers, and business users. - Write and maintain unit tests to ensure high-quality code. - Proactive in approach and suggest testing solution. - Communicate effectively with client technical partners to clarify requirements and align on implementation. Responsibilities: - Define and execute QA strategy, test plans, and scenarios for Salesforce implementations across Sales, Service, and Marketing Clouds. - Develop, review, and maintain manual and automated test cases/scripts covering Salesforce configurations, customizations, and integrations. - Implement and enhance test automation frameworks (e.g., Selenium, Provar, Copado) and integrate with CI/CD pipelines. - Identify, log, and manage defects using tools like JIRA/Azure DevOps, ensuring high-quality releases and adherence to Salesforce best practices.