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Customer Growth Manager (m/f/d)
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Job Description
YOUR JOB Are you excited by the idea of growing existing customers instead of chasing cold prospects? Do you thrive when commercial ownership, strategic account development and closing responsibility come together?
As one of the first Account Managers at DataGuard, you'll take ownership of a portfolio of customers with significant untapped growth potential and help build our Account Management function from the ground up.
If you enjoy uncovering new opportunities, expanding customer relationships and turning business challenges into commercial success, we'd love to hear from you. WE PROTECT THE PEOPLE BEHIND THE DATA We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data.
With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture.
With AI-powered automation, self-serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks.
WHAT YOU'LL BE DOING You take ownership of expansion revenue across a portfolio of existing customers that has been intentionally selected for its significant growth potential You help build DataGuard's Account Management function from the ground up, shaping processes, collaboration models and best practices along the way You create and execute strategic account plans that uncover new use cases, engage additional stakeholders and unlock growth opportunities across your accounts You turn customer needs, regulatory changes and compliance & security requirements into commercially meaningful conversations and expansion opportunities You work closely with Customer Success and Professional Services, leveraging their customer insights to identify and convert opportunities int
Required Skills
Upskill for This Role
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Account Management Mastery: From Client Retention to Growth

Strategic Account Management
Customer Relationship Management for Marketers

Customer Relationship Management
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